Housing Specialist – Decatur, GA

1.  Processes verification and documentation of required information.
2. Handles complete case file from initial contract through termination, including computer input/processing.
3. Acts as the contact person for Decatur clients porting to other agencies and ensures that paperwork is processed timely and applicable Housing Authority is properly set to receive payment.
4. Prepares and sends letters to Housing Choice Program applicants and recipients.
5. Briefs voucher holders.
6. Prepares contracts.
7. Accurately performs all functions of the job.
8. Maintains records in good order and ensures certifications are current.
9. Handles more than one specialized function, such as performing a more technical or specialized duty. Provides supervision in a work area, etc.
10. Handles clients porting in from other agencies in a timely manner including setting up billing and processing paperwork. Meets HUD time frames as required.
11. Delivers outstanding customer service.
12. Specialized functions include inspections, portability, reporting duties, computer system responsibilities, etc.
13. Calculates household income and rent.
14. Read, understand, and interpret HUD regulations and Housing Authority policies.
15. Maintains assigned caseload.
16. Retrieves comparables from online website
17. Attends work with regularity and punctually and recognizes that attendance is an essential duty and responsibility of this position.

ADDITIONAL RESPONSIBILITIES:

1. Works in all phases of the Housing Choice Voucher Program.
2. Ability to pay close attention to details.
3. Handles all paperwork related to program operation and for a substantial caseload.
4. Meets all required time frames.
5. Utilizes the computer to perform responsibilities.
6. Prepares HUD required forms completely and accurately.
7. Maintains all files in accurate and correct order and ensures all required forms are completed in their entirety.
8. Counsels with families as needed.
9. Completes detailed job assignments on a regular or sporadic basis as assigned.
10. Coordinates work with other employees and ensure timely completion.
11. Prepares regular reports as assigned.
12. Provides backup coverage to the front desk as assigned.
13. Adjusts schedule to accommodate special needs of customers, including special appointment times.
14. Performs other related work as assigned.