WASHINGTON HOUSING AUTHORITY
OF WASHINGTON, GEORGIA
OCCUPANCY SPECIALIST
The Washington Housing Authority (WHA) is seeking a qualified and motivated professional to join its team as an Occupancy Specialist. This position is responsible for the day-to-day administration of occupancy functions and provides essential support to residents, applicants, and the Housing Authority’s overall housing operations.
The successful candidate will demonstrate strong organizational, communication, customer service, and administrative skills, as well as the ability to work effectively with residents, staff, community partners, and regulatory agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Occupancy Specialist will perform a variety of duties related to public housing occupancy and resident services, including, but not limited to:
- Administers day-to-day occupancy functions, including admissions, collections, evictions, rent calculations and redeterminations, housekeeping inspections, property inspections, and tenant interviews and examinations.
- Responds professionally and timely to inquiries from residents, applicants, and the general public regarding WHA programs, services, facilities, and housing availability.
- Prepares detailed and technical reports related to occupancy functions as required by the U.S. Department of Housing and Urban Development (HUD) and other regulatory agencies.
- Maintains accurate, complete, and confidential occupancy files and records in accordance with HUD requirements and WHA policies.
- Represents WHA, in coordination with the Office Assistant, as an agency representative in eviction and trespassing proceedings.
- Coordinates with local service agencies and community organizations to connect residents and applicants with appropriate resources and supportive services.
- Provides input and recommendations regarding strategies to ensure WHA properties remain attractive, well-maintained housing options while operating within established budget parameters.
- Receives and responds to inquiries and complaints in person, by telephone, electronically, and by mail in accordance with established policies and procedures.
- Establishes, maintains, and updates files, databases, records, reports, and other administrative documents.
- Performs routine data analysis, calculations, and data processing necessary for recurring internal and regulatory reports.
- Assists the Maintenance Supervisor and Office Assistant with work-order processing, inventory functions, and other administrative or accounting-related activities as needed.
- Takes, assigns, tracks, and closes work orders in coordination with maintenance staff and updates the inventory system as work orders are processed.
- Performs other duties and responsibilities as assigned.
MINIMUM QUALIFICATIONS
Applicants must meet one of the following educational and experience requirements:
- Bachelor’s degree in a related field from an accredited institution; or
- Associate’s degree from an accredited institution and at least two (2) years of administrative work experience; or
- An equivalent combination of education and experience as determined by the Washington Housing Authority.
PREFERRED QUALIFICATIONS AND REQUIREMENTS
The following qualifications are strongly preferred or required:
- Previous experience in public housing, property management, or the Housing Choice Voucher (HCV) Program is strongly preferred.
- Ability to obtain Rent Calculation Certification within six (6) months of employment.
- Ability to obtain Occupancy Specialist Certification within six (6) months of employment.
- Ability to obtain EIV Certification within six (6) months of employment.
- Working knowledge of Fair Housing laws and practices.
- Public Housing Manager Certification is preferred.
- Valid State of Georgia Driver’s License.
- Strong written and verbal communication skills.
- Excellent organizational skills and attention to detail.
- Ability to maintain confidentiality and exercise sound judgment when handling sensitive resident and applicant information.
- Ability to work effectively with residents, applicants, employees, community partners, and regulatory agencies.
POSITION INFORMATION
Position: Occupancy Specialist
Employment Status: Full-Time
Work Schedule: 40 hours per week
Salary: Commensurate with experience and credentials
The successful candidate will be eligible for the benefits afforded to full-time employees, including:
- Health Insurance
- Vision Insurance
- Dental Insurance
- Generous Leave & Retirement Package
HOW TO APPLY
Qualified applicants should submit a current resume by email to:
Kerry L. Smith, Executive Director
Washington Housing Authority
Email: smithk@wha-ga.com
Application Deadline:
5:30 p.m. – September 18, 2026
Applications received after the deadline may not be considered.
CONTACT INFORMATION
Washington Housing Authority
103 Cheney Parkway
Post Office Box 675
Washington, Georgia 30673
Office: (706) 678-3261
Cellular: (706) 401-4873
Kerry L. Smith
Executive Director
Washington Housing Authority
The Washington Housing Authority is an Equal Opportunity Employer.