HCV HOUSING ADVISOR
(Temp to perm position. Job length is at least 6 months)
The Housing Authority of the City of College Park (HACCP) is currently seeking fully qualified applicants for the position of HCV Housing Advisor. The incumbent will assist with certification of participants’ eligibility for the Housing Choice Voucher and other programs relative to the HCV programs through annual and interim recertifications. Schedule and finalize participants annual recertifications to meet HACCP and HUD deadlines for completion. Obtain independent, third party verification of specific documents received. Utilize HUD’s verification systems to verify reported income. Determine the gross rent for the unit, including the utility allowance where applicable. Complete all necessary HUD forms in relationship to the eligibility and occupancy process. Submit annual background checks for participants to determine continued assistance. Create billings to reflect participants’ changes to be submitted to the appropriate department for timely processing. File completed recertifications in the participants file according to the file checklist. Address client’s questions and inquiries in relation to program assistance in a timely fashion.
The HCV Housing Advisor also will conduct phone and email recertifications when needed for participants due to social distancing guidelines. Make reasonable accommodations for persons with disabilities to ensure that all clients receive superior attention and customer service. Ensure that all applicable certifications and/or documentations are completed and signed by head of household and/or other family members as required. Mail documents as needed to complete re-exams and notify clients of changes prior to the effective date of the changes.
Minimum Qualifications: High School diploma or equivalent. Knowledge of housing software (preferably TENMAST). Ability to accept responsibility, authority, and direction. Ability to resolve conflicts while maintaining integrity and professionalism. Ability to fluently communicate both orally and in writing. Minimum of 5 years’ experience in public and/or private housing leasing office. Must attend job related trainings and conferences when offered.
Preferred Qualifications: Eligibility, occupancy and/or rent calculation certifications preferred. Knowledge of Housing Choice Voucher/Section 8 code of Federal regulations. Minimum of 2 to 3 years’ experience working in public housing and/or HCV departments. Familiarity with the portability process.
Please submit resume and cover letter with supporting credentials to: firstname.lastname@example.org Subject: H.A. Job Announcement
Application Deadline: December 18, 2020