The Housing Authority of the City of College Park (HACCP) is currently seeking qualified candidates that are professional, polite, and attentive while also being accurate for the position of Administrative Assistant/Landlord Liaison. Under the Supervision of the Director of Housing Assistance the Administrative Assistant/Landlord Liaison will serve as the first impression and point of contact with excellent communication skills and an upbeat attitude to employees, internal departments, and external parties including Landlords and vendors. You will be responsible for administrative duties that ensure the office operates smoothly and therefore will always be prepared, responsive and willing to meet each challenge directly.


  • Perform Administrative responsibilities including taking notes during meetings, preparing correspondence, managing files
  • Answer, filter, and forward all incoming phone calls
  • Issue and receive documents to and from HCV landlords and participants, time-stamp all documents received and place in appropriate staff mail drop, assuring confidentiality and timely receipt
  • Compile tenant and landlord briefing packets
  • Receive, sort and distribute mail and supply orders to applicable staff; log all invoices to confirm receipt
  • Conduct landlord briefings and ensure that all landlords are registered properly with the HACCP and the necessary documents are received and updated timely and accurately manually and in the software system
  • Meet with Director of Housing assistance regularly and on an as needed basis to discuss weekly and monthly calendars
  • Receive and schedule participants request for hearings along with mailing final determinations
  • Assist staff with administrative clerical support, to include but not limited to copying, faxing, scanning, filing, writing and mailing letters along with other program documentation
  • Other duties as assigned

Skills and Qualities of a successful candidate:

  • Strong organizational and interpersonal skills and the ability to interact with others with diplomacy and discretion
  • Know how to tactfully handle difficult situations (calls and in person)
  • Acts with integrity at all times especially in matters of a confidential or personal nature
  • Ability to prioritize and manage multiple /conflicting work priorities
  • Excellent Customer service attitude
MINIMUM QUALIFICATIONS   High school diploma or equivalent.  Some college preferred.  Must have 2 (two) years public housing, assisted housing and/ or private housing clerical administrative support experience.  Must be able to communicate effectively with the general public. Must be able to work under pressure.   Proficient with the MS Office Suite. Excel at both verbal and written communication with a minimal typing speed of 35 wpm.   Must attend job related trainings and conferences and have a genuine desire to meet the needs of others.

Please submit resume and cover letter with supporting credentials to:                            

Subject: A.A. Job Announcement

Application Deadline: December 18, 2020