Under the supervision of the Director of Resident Service, the incumbent is responsible for providing comprehensive services to all Public Housing Residents of each Authority; Hunt Homes (138),  John Jordan Homes (123), Eleanor Good Homes (38), and Sallie Jones (135).  The minimum case load is 50 clients making sure we service residents from each of the stated authorities. Providing case management services to the Public Housing residents only through our ROSS Family Self-Sufficiency (FSS) Program. As Case Manager of the FSS ROSS program the incumbent employee is responsible, and accountable for carrying out all assigned duties as required by HUD and the HAN for this grant. The incumbent has the responsible for providing services to respond to the overall needs of the residents.  The incumbent will be responsible for administering the Community Service activities for all of the residents including youth. The incumbent is responsible for assisting Director of Resident Service identifying potential grant sources, community partners for leveraging the grant funds for each year for all activities with our residents. The incumbent is responsible for resident job training referral and placement activities for each Authority.  Considerable knowledge of HUD regulations is necessary for the employee in this position and or learning the HUD regulations within a timely manner in order to execute the job of FSS ROSS Case Manager.


The statements contained here reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individual may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload.

  1. Responsible for planning, developing and delivering a broad range of case management and referral service for Public Housing Residents by having a minimum of 50 caseloads for the next three years of the HUD grant ROSS-FSS program.
  2. Coordinates monitors and make reports as required on the FSS ROSS Program to the Director of Resident Service.
  3. Works with the DFCS, and other local social service agencies in coordinating the program, reviewing status of cases, and resolving problems. Transition residents to self-sufficiency by developing and supporting site-based community activities for the development (s).
  4. Develops subject matter expertise in the area of basic needs for families and take the lead in coordinating those services and partnerships across properties.
  5. Serves as the point person for sharing information on basic needs related programming with residents and other community development staff.
  6. Performs a variety of tasks involving planning, implementing and monitoring supportive service activities, including documenting and reporting program results.
  7. Monitors and supports partnerships with outside agencies and leverages available resources to support resident’s self-sufficiency efforts in the FSS ROSS program.
  8. Responsible for tracking and assessing the FSS ROSS self-sufficiency needs of residents in all of our communities, determining service gaps and identifying appropriate resources and services to fill those gaps.
  9. Work closely with FSS Coordinators with planning and implementing our Program Coordinating Committee Meetings (PCC).
  10. Conducts resident surveys as necessary, to receive input from residents on needed service and reviewing needs with Director of Resident Service.


  1. Completes individual Training & Service Plans (ITSP) with residents active in the FSS ROSS program.
  2. Responsible for maintaining a FSS ROSS caseload of a minimum of 50 households and achieving identified grant output and outcome benchmarks and departmental goals and metrics as discussed annually per HUD and HAN rules and regulations.
  3. Provides assistance at agency-wide, resident-focused events.
  4. Performs targeted outreach and home visits to increase resident participation in and awareness of relevant supportive service and self-sufficiency programming.
  5. Develops flyers and information packets for residents.
  6. Develops and maintains resident handbooks, flyers, brochures, take pictures at all assigned properties and activity events with a written report with pictures attach given to Director of Resident Service as they occur.
  7. Responds to resident referral from Property Management Staff.
  8. Conducts safety and wellness checks especially the elders/disable and those referred by agency staff.
  9. Recruits adult and youth participants for FSS ROSS program, and maintains a minimum caseload of 50 as required by HUD and HAN.
  10. Performs intake assessments and tracks resident’s progress via a database system as well as a filing system where client information is entered regularly.
  11. Responsible for developing expertise in Basic Needs resources and programming to share with residents; responsible for logistic and scheduling of Basic Needs partners across all properties including those that may not be a part of the assigned ROSS caseload.
  12. Provide resources to access food, clothing, short-term financial support, transportation, education and healthcare as well as basic tools for self-advocacy.
  13. Attends Resident Council, Family Connection, PCC meetings and other agencies meetings and disseminates information and updates on basic needs of programming.
  14. Prepares reports and supply documentation of activities as required (i.e. event notifications, supplies needed, etc.) Prepares requisitions for all purchases in a timely manner.
  15. Reconciled and submits outstanding receipts of all expenses to Director of Resident Service in a timely manner.
  16. Ensures all files, reports and paperwork are complete and accurate before given to Director of Resident Service for review.
  17. Performs general office tasks such as answering the telephone, responding to inquiries and preparing written correspondence checking for accuracy before filing and or giving to Director of resident Service.
  18. Responds to residents, staff and the public’s inquiries in a courteous manner, providing information and resolving complaints in an efficient, professional and timely manner.
  19. Attends departmental staff meetings. Performs other related duties as assigned.
  20. Attends training sessions offered by HUD, GAHRA and other agencies.




  1. Knowledge of the general operations and procedures of a Public Housing Agency (PHA).
  2. Knowledge of Public Housing regulations and policies
  3. Knowledge of case management practices and procedures and area social services
  4. Knowledge of federal, state, and local laws regulating the FSS program
  5. Knowledge of modern office equipment including copiers, personal computers, mainframe terminals, calculators, facsimile machines, etc.


  1. Ability to understand, act on, and interpret policies, regulations, and procedures as set forth by the Authority and, HUD.
  2. Ability to work with area social service agencies and the Authority’s residents to design effective programs leading to self-sufficiency.
  3. Ability to and develop effective programs providing and/or arranging for social services needed by program participants.
  4. Ability to work independently to plan, coordinates, and implements programs and activities.
  5. Ability to present ideas and information in a clear and concise manner, both orally and in writing.
  6. Ability to establish and maintain effective working relationships with co-workers, consultants, residents, the general public, local social service agencies, HUD, and local, state, and federal officials.
  7. Ability to communicate with people from a broad range of socio-economic backgrounds.
  8. General knowledge of drug and alcohol abuse and gang problems.
  9. Ability to work in less than ideal conditions, e.g. noise, high traffic areas, etc.


Minimum Education, Training, and/or Experience


  1. Bachelor’s degree from an accredited four-year college or university with major course work in Sociology, Social Work or Human Services, or related field; or a combination of education and work experience to perform job duties as described.
  2. Three years minimum experience in the housing or a social service agency related area, with hands-on case management experience.
  3. An equivalent combination of education, training, and experience which provides the required knowledge and abilities may be considered sufficient. Previous public housing experience is highly desirable.
  4. Working knowledge of HUD rules and regulations.
  5. Comprehensive knowledge of community and supportive resources related to social services and community/workforce development.
  6. Ability to interact with person from a very diverse background, including Public Housing residents and representatives from local agencies and organizations who provide services to Public Housing residents.
  7. Ability to address the public and present information a clear, concise and convincing manner.
  8. Ability to deal effectively with situations that require tact and diplomacy, yet firmness.
  9. Must poses a FSS Certification or obtain one within one year of employment.


Physical Requirements


  1. Must be physically able to operate a variety of automated office machines including computers, copiers, printers, calculators, etc.
  2. Must be able to work, move, or carry objects or materials such as files, computer printouts, reports, calculator, office supplies, move, and lift and or carry objects 50 to 75 lbs.
  3. While performing the duties of this job, the employee is regularly required to stand; sit, walk, use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
  4. Employee is occasionally required to climb or balance; stoop kneel, crouch, or crawl.
  5. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
  6. Work is principally sedentary, but may involve eye strain from working with computers and other office equipment.
  7. The noise level in the work environment is usually moderate to loud.
  8. While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals
  9. The employee is occasionally exposed to outside weather conditions; risk of electrical shock, dampness, direct sunlight, dust, pollen, insect stings and animals.
  10. Stressful situations may occur when dealing with the public and residents.
  11. Work involves the normal risks and discomforts associated with an office environment and visits to outdoor developments, sites, dwellings or facilities, inspections of structures and confrontations with applicants and residents.
  12. Travel to other sites and other counties, and states may involve adverse weather and road conditions.

Special Requirements


  1. Must possess a valid Georgia driver’s license and be able to be covered by the HAN insurance.
  2. Must be Bondable.
  3. If offered the position you must take and pass a drug and criminal background check.


Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change by HAN Management to fit the Mission of the HAN.

Please submit resume, salary requirements and cover letter to

Must be able to obtain reference from previous employers

FLSA Status: Non Exempt, Granted Funded Position: 40 hours per week able to work variable hours.

Salary Range: $40.000 – $45,000 benefit package included (Granted Funded Position Only 3 years if funds are available

Housing Authority of Newnan is an equal opportunity employer and seeks to employ and assign the best qualified personnel in a manner that does not discriminate based on race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve and National Guard status or characteristic protected by law.



The Tennille Housing Authority (THA) is seeking an experienced, self-motivated professional to fill the position of Executive Director. The THA consists of 72 units and employs 1 full-time employee and 1 part-time employee.

Starting salary commiserate with experience and qualifications. The Authority provides a comprehensive benefits program.

Applicant must be a resident of Washington County, GA or available to relocate.

The successful applicant should possess a wide range of skills including experience and knowledge in: public housing operations; office management; accounting; customer service; computer proficiency; and the ability to function courteously with residents and employees.

The applicant must have considerable experience dealing with HUD regulations and requirements, Fair Housing, and other federal state and local requirements.

Resumes and references will be received by the search consultant at the address below through August 17, 2018 (No Phone Calls).  Please detail actual work experience that is relevant to this position including job duties that would impact the operations of this size Authority.

Darnell & Thompson, PC
896 Legacy Park Drive, Suite 201
Lawrenceville, Georgia   30043
Email address:

 The Tennille Housing Authority is an Equal opportunity Employer.


Northwest Georgia Housing Authority, a leader in quality housing, is currently accepting applications for the position of:


This full-time position requires supervisory experience in technical services as they relate to housing issues and the ability to supervise the work of technical staff engaged in preventative and rehabilitative maintenance. Technical knowledge and independent judgment are required to complete work tasks effectively. The individual should also be knowledgeable in areas of home repair, plumbing, electrical, forced air heater units, appliances, building trades and grounds keeping activities.

The successful candidate must have a four-year degree, preferably a Master’s degree with a concentration in architecture, construction management or engineering, with at least 5 years’ experience in multi-family housing construction and/or rehabilitation; or an equivalent combination of training, education, and experience. Experience in Public Housing is a plus.

Fax resumes to (706) 378-7929, by email or apply in person at 326 West 9th Street, Rome, Georgia, Monday through Thursday between the hours of 8:00 a.m. and 5:00 p.m. Applications will be accepted until the position is filled. EOE.

The Housing Authority of the City of McDonough is seeking a Full-Time Administrative Assistant. The MHA is a small housing authority with a total of 118 low-income public housing units on three sites.
Candidates must have accounting and administrative experience in the housing industry and familiarity with the policies and procedures in accordance with the Department of Housing and Urban Development (HUD). Candidate must have strong customer service skills and computer proficiency. Must be able to function courteously and professionally with vendors, employees of the Authority and the general public. Candidate must have an Associate’s Degree in accounting, business administration or a related field; or at least three (3) years of experience in public housing finances, human resources, office management, and/or administrative experience; or any equivalent combination of education, training and experience which provides the required knowledge and abilities. A valid State of Georgia driver’s license is required.
Cover letter, resume and three (3) letters of recommendation will be accepted through June 22, 2018 at 3pm at the information listed below. Candidates are encouraged to review the qualification requirements at and submit specific evidence of experience in the above areas. NO PHONE CALLS PLEASE. Cover letter, resume and three (3) letters of recommendation should be submitted to:
Shanicki Burton, Executive Director
McDonough Housing Authority
P.O. Box 23
345 Simpson Street
McDonough, GA 30253
Telephone: 770-957-4494
Fax: 770-957-1593
McDonough Housing Authority is an Equal Opportunity Employer.

The Dublin Housing Authority is accepting resumes for the full-time position of Housing Management Assistant.  The successful applicant must have competent computer skills including MS Office or the equivalent, possess at a minimum a high school diploma or an Associates Degree in a related field of Business or two years’ experience in a similar related work experience.  A valid Georgia driver license is also required.   Resumes are to be addressed to Brenda B. Smith, Dublin Housing Authority, PO Box 36, Dublin GA 31040. Deadline for submittal is June 1, 2018. DHA is an equal opportunity employer.

(Salary range: $32,500 -39,500)
Under the direction of the Quality Control/HCV Coordinator, this position is responsible for determining the
initial and on-going eligibility for participation in the Housing Choice Voucher (HCV) Program in accordance
with the federal, state, local, and the Housing Authority of Fulton County (HAFC) requirements. The
position will be filled on a temporary to permanent basis.
A bachelor’s degree in a related field from a four (4) year accredited institution plus two (2) years of related
work experience is required or an equivalent combination of education and related work experience (HUD
housing experience preferred). Knowledge of HUD and federal regulations as it relates to the Housing
Choice Voucher/Section 8 Program, to include HUD forms, policies and procedures. Knowledge of the
laws, rules, regulations, policies, and procedures relative to the management of HCV Program to include,
eligibility requirements. Preference is HCV Occupancy Specialist Certification from nationally
recognized credentialing agency at hire. Ability to obtain professional certification (HCV Specialist)
within first four (4) months of employment if not certified at hire.
The position is open until filled. Please forward a letter of interest and resume via email to


Salary Range: ($40,000 – $50,000)

Under the general supervision of the Executive Director and under the specific guidance and direction of the Third Party Administrator (TPA), this employee is responsible for performing a variety of financial tasks as they relate to portability management, accounts payable, accounts receivable, records maintenance, general ledger maintenance, account reconciliation and analysis, financial reporting and other related financial tasks as required.

A Bachelor’s Degree in Accounting or closely related field with significant Accounting course work; considerable work experience in the analysis, reporting, preparation and maintenance of financial records; or some equivalent combination of education and experience.

A combination of education and appropriate experience will be given consideration. Salary to be determined accordingly.  A full position description is available on the Agency website

Interested applicants must submit a cover letter of interest and resume to:

Position is open until filled. No faxes, please. EOE.

Housing Choice Voucher Supervisor

The Housing Authority of Fulton County, Georgia (HAFC) is seeking an experienced Housing Choice Voucher (HCV) Supervisor. As of April 2018, the HAFC currently owns and/or manages Housing Choice Vouchers (847); Ports administered by HAFC (1310);   Mixed-Finance ACC Units (132); RAD/Project-Based Vouchers (100); Project-Based Vouchers (90); Low Income Public Housing Units (9); Bond-Financed Properties (6); and Conventional Home-Ownership (1).

Under the direction of the Executive Director, this position provides day-to-day administration oversight and monitoring of the HCV programs to include, the Family Self Sufficiency (FSS) program and performing quality control reviews. Ensures that policies and guidelines, established by the HAFC and the United States Department of Housing and Urban Development (HUD) are followed.  The HCV Supervisor will be responsible to supervise, assign, review and monitor work of staff responsible for providing HCV program services to include, FSS to participants and ensure compliance with all related Housing and Urban Development (HUD) regulations and agency policies.

A Bachelor’s degree in Business Administration, Social Science or a related field is preferred. A minimum of three (3) years of Supervisory Experience administering the regulations that govern subsidized housing and HCV Programs including or supplemented by experience in data collection and analysis, and quality control or risk assessment, or an equivalent combination of education and experience. SEMAP and PHA experience is a preferred. Knowledge of HUD and federal regulations as it relates to the HCV Programs to include HUD forms, policies and procedures.  Knowledge of Conventional Housing Programs to include, Mixed-Finance and traditional public Housing will be considered an asset.

A combination of education and appropriate experience will be given consideration. Salary to be determined accordingly.  A full position description is available on the Agency website

Interested applicants must submit a cover letter of interest and resume to:   

Position is open until filled. No faxes, please. EOE.


The City of Williamsburg, Virginia Redevelopment and Housing Authority is seeking an innovative and collaborative seasoned professional to be its Executive Director. This is an exciting opportunity to live and work in beautiful and historic Williamsburg, Virginia.

Williamsburg residents and visitors enjoy a variety of recreational and cultural opportunities year-round. The area has well known national attractions such as Water Country USA and Bush Gardens. The beaches along the Atlantic Ocean and Chesapeake Bay are within a one-hour drive. Cultural activities include museums, a performing arts center, symphony orchestra, the Jamestown Settlement and Yorktown Battlefield.

Williamsburg has a fully accredited public school system and a number of private school options. Higher education opportunities include the College of William and Mary, Old Dominion University, Norfolk State University and Hampton University. Thomas Nelson Community College and Tidewater Community College are in the Williamsburg area.

The Williamsburg Redevelopment and Housing Authority provides safe, decent and affordable housing as well as economic opportunity to meet the self-sufficiency needs of low income, elderly and disabled residents. It is governed by a five-member Board of Commissioners who are also members of the Williamsburg City Council. The staff consists of an Executive Director, Public Housing Manager, Clerk and two Maintenance Technicians who are responsible for the operation and maintenance of 104 housing units on four sites in Williamsburg. The 2017-18 operating budget is $753,594 supplemented by $300,000 of in-kind services provided by the City of Williamsburg.

The successful candidate will have a Bachelor’s degree in public housing, public administration or related field and extensive experience as a public housing director or senior manager within a public housing authority or housing programs and considerable experience dealing with HUD regulations and requirements, Fair Housing, and other federal, state and local requirements.

The salary range is $77,000-$115,000. Starting salary depends upon qualifications and experience. The
Authority provides a comprehensive and competitive benefits program.

The position is open until filled. Confidential resume submitted electronically to:
John T. Maxwell, Senior Vice President
The Mercer Group, Inc.

Detailed recruitment brochure is available at Click on Current Searches.